HR & Operations Generalist (Client Opportunity)

Chapel Hill, NC
Full Time
De Maison Selections
Mid Level

Note: This opportunity is with De Maison Selections. UpLevel HR Consulting has been exclusively retained to support the candidate search on their behalf.

About Our Client:  De Maison Selections

Since 1996, De Maison Selections has served as an exclusive U.S. importer of exceptional artisanal wines and spirits sourcing from Spain, France, and beyond. We partner with independent producers who are rooted in their land, driven by heritage, and committed to doing things the right way - with authenticity, sustainability, and craft at the center of everything they do.

That same philosophy shapes how we operate and who we bring onto our team. We are a small, focused organization with 24 employees across multiple states (7) within two entities, De Maison Selections (based in Chapel Hill, NC) and De Maison East (based in New York, NY), where every person does meaningful work and where the standards we seek in our producers are the same standards we hold for ourselves.

The Opportunity

We are looking for an HR & Operations Generalist to serve as our dedicated people operations resource - someone who genuinely cares about the employee experience and brings the same attention to the people side of the work as to the process side.

This role offers real breadth across the full HR function alongside a defined set of operational responsibilities in direct support of the COO. You’ll work across both entities, operating as the primary HR resource for employees and leadership alike - maintaining systems and compliance, running payroll and benefits, recruiting, and supporting the employee experience from hire to offboard.

If you’re an early-career HR Generalist who thrives in an independent environment, values doing meaningful work for a company with a genuine identity, and is ready to own a broad functional scope, we invite you to consider this opportunity.

What You’ll Be Responsible For

Note: This hybrid role carries a defined set of HR and non-HR operational duties.  While operational duties are not primary, they are recurring and important. If you’re someone who takes ownership across a broader portfolio and takes pride in keeping operations running smoothly, you’ll find this role engaging and purposeful.

Human Resources
  • Compliance & Policy.  Maintain multi-state employment compliance (wage and hour, leave, mandatory training, reporting, and postings) across all operating states. Administer and update employee handbooks and HR policies for both entities and maintain compliant personnel files, I-9 records, and HR systems.
  • Payroll & Benefits. Process payroll for both entities with accuracy and proper documentation. Manage and administer all employee benefits programs, including employee leave programs, and serve as the primary liaison with employees and benefit providers.
  • Compensation.  Support compensation decisions for new hires, promotions, and adjustments; maintain and update the compensation structure using market benchmark data; and monitor pay equity across both entities.
  • Employee Relations & Performance. Serve as the primary HR resource for employees and managers. Support performance management cycles, assist managers with documenting employee performance issues and provide coaching and guidance as needed, and ensure proper documentation and compliance throughout all related processes.
  • Recruiting & Onboarding.  Manage full-cycle recruiting and deliver a consistent, compliant onboarding experience across both entities.
Business Operations
  • In direct support of the COO, will manage employee expense reporting, oversee employee asset tracking and reconciliation, process vendor invoices and customer payments, and assist in developing and documenting job-related processes and SOPs.

What We’re Looking For

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education, training, and experience.
  • 3–5 years of HR generalist experience, preferably in a small business or lean-team environment, that includes payroll administration and multi-state compliance oversight; exposure to 4+ states preferred.
  • Experience operating within a multi-state and multi-entity corporate structure or a track record of maintaining and evolving the HR infrastructure in a growing organization.
  • Active HR certification through SHRM and/or HRCI strongly preferred.
  • Proficiency with Google Workspace, project management and communication platforms (Asana, Slack preferred), HRIS/payroll systems (Gusto preferred) and comfort embracing additional HR and operational technology as needed.

How You Work

  • You exercise sound judgment on sensitive matters and recognize clearly when to escalate.
  • You handle confidential and highly sensitive information with professionalism, discretion, and high ethical standards.
  • You take ownership of your work and run core processes without close supervision. People trust that if something sits with you, it will be handled properly and on time.
  • You are an active and curious learner - you stay current on changes in employment law, HR best practices, and compliance requirements, and you bring that knowledge back to your role without being prompted.
  • You are open to feedback and actively look for ways to improve how work gets done. You learn quickly, adapt to new tools or processes, and take pride in getting better over time.
  • You follow processes consistently and help improve them by spotting friction or inefficiency. You document your work clearly so the organization is less dependent on individual memory.
  • You can independently manage a varied workload, prioritize competing demands, and proactively identify issues before they become problems.
  • You communicate clearly, purposefully, and professionally across all levels of a distributed organization.

Other Important Details

  • Hiring Salary Range: $52,500–$58,500 based on a 30-hour workweek.
  • Schedule: 30 hours/week; to be established with manager. Occasional overtime during peak seasons such as open enrollment, annual all-employee events, and performance review cycles.
  • Location: On-site at our Chapel Hill, NC offices; collaborative and creative team in an inspiring and modern workplace.
  • Benefits: Medical (employee coverage paid 100% by company), Dental, Vision, Life, Retirement, Paid Time Off, Parental Leave, company-provided laptop and cell phone.
  • Reports To: Chief Operations Officer (COO)

De Maison Selections is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment based on their individual qualifications.

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